|
|
| Warranty and Return Policy |
|
• All Comix Products are under a one-year manufacturer warranty unless otherwise implied at the time of purchase.
• Comix will repair or replace products cover inside the warranty period at no cost to the original consumer purchaser.
• This limited warranty shall not apply if the Comix product has been damaged by unreasonable use, accident, negligence, service, or modification by anyone other than Comix or by any other causes unrelated to defective materials or workmanship.
• To receive in-warranty service products must be accompanied by proof of date of purchase and a Return Material Authorization ("RMA") number issued by Comix.
• Purchasers must prepay all delivery costs or shipping charges to return any defective Comix product.
• If you ship any such product, we suggest you package it securely, (using the original packing materials if possible) and insure it for its full value, as Comix assumes no liability for any loss or damage during shipment.
An RMA number must be issued for return products. Products returned with no RMA number are not acceptable.
• Credit memo is issued only for authorized products returned in resalable condition with in 15 days of invoice date.
• All returns for credit that are not in the original packaging or with lost accessories will be assessed a minimum restocking fee of 25%.
• All claims for incomplete part(s), or damages must be made within 7 days from receipt of the good(s). All chassis products showing signs of modification or usage will not be repaired or credited and will be returned at buyer's cost.
• Credit will not be issued for OEM/Custom-made part(s). They will only be repaired within the 1 year warranty period.
• All RMA numbers are valid for 14 days from the date of issue.
• Warranty & RMA policy might be change with out notice
 RMA Form Down Load (PDF)
RMA Form Down Load (Word)
|
|
| |
|
